Holiday Inn Express & Suites Austin NW - Lakeline, an IHG Hotel
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Loved the rooms and the staff was friendly. We went there during new year's so they gave us a list of different places we could watch the fireworks from. The place is close to many good restaurants and stores as well. Overall, loved it ! If we come to Austin again, we will surely like to stay here.
Mahimna
januari 2024
First and foremost, the staff were amazing and treated me so kindly. I felt like family when I arrived and left. Flo was so helpful and caring and Brannon was especially helpful kind. The breakfast was always hot and well prepared (didn't taste like frozen). I liked that the coffee pots were available 24/7.
Cathy
februari 2024
The breakfast on the first day was fantastic! There was a wide selection of everything. However, the woman who was working the first day didn't work the rest of our stay. And the guy that was running it couldn't keep up with the demand. There was always something that was out; juice, pastries, yogurt, milk, you name it.
Tiffany
november 2023
We stayed for a day with our family. The hotel's location, cleanliness, and friendly staff were all excellent. However, our experience wasn't very enjoyable due to a few unfortunate incidents. My daughter slipped and fell in the bathroom, injuring her lip. While taking her to the emergency room, my wife twisted his ankle, and the X-ray revealed it was broken. There were no issues with the hotel, but these unfortunate events made for a very stressful night.
Mustafa
juli 2024
The general manager for the hotel was outstanding. She took very good care of me. I would like to give the general manager of the hotel honorable mention because she met all of my expectations. She escorted me to my room and ensured that I was comfortable and satisfied with my room.
Kenneth
maj 2024
Friendly staff. Nicely appointed rooms and linens/pillows. A/C worked well. Good options for a quick, hot breakfast. Room and common areas were nicely kept up/clean.
C
september 2023
It was in a good location and was clean.
Svea
mars 2024
The place was nice, great location. Pool was nice. Jacuzzi was very relaxing. The room was clean for the most part.
Alicia
maj 2024
Perfect location & The ladies at the front desk were so very kind & so helpful!!! I told her I had never used an Uber ( I’m 67) she went above and beyond to help me , walked me to the car- showed me to ck plates& name of the driver. big relief !!
Ellen
november 2024
The rooms were neat, clean and everything that anybody would want. The breakfast bar was well above average and the service was excellent. However, it was the staff, especially the young lady at the desk that will always be the most memorable part of the visit.
Judi
november 2024
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